User Q&A

Trading Guidance

• How to sell in the P2P Market
• What is the "T+N" withdrawal mechanism?
• How to withdraw cryptocurrencies to other wallets?
• How to deposit cryptocurrencies into your wallet?
• How to buy in the P2P Market

Account Registration and Security

• How to download ChipPay application on the phone and sign up?
• How to submit KYC information?
• How to set up or change the Login Password?
• How to set up or change the fund password ?
• How to bind and terminate Google verification code ?
• How to download Google Authenticator?